-deciding on the direction for the business, department or functional area. They will set objectives that reflect this and inspire and motivate staff to achieve these objective.
1 of 22
Manager definition
-getting things done by planning, organising ad coordinating people and resources
2 of 22
Possible leaders decisions
-sales targets -what role each person takes to achieve that objective
- treats workers like X workers -one-way communication form the top down - decision making is quick
6 of 22
Features of a democratic leadership style
-theory Y - allows workers to be more involved in decision making -communication is two-way -responsibility is often delegated to the workers
7 of 22
Features of a Laissez-faire leadership style
-leader is non-participant and delegates nearly all responsibility -employees set their own tasks and objectives
8 of 22
Features of a Paternalistic leadership style
-decision making is in the hands of management - recognises the needs of workers
9 of 22
Factors affecting the leadership style
-personality of the leader -size of the business -organisational structure of the business
10 of 22
McGregor theory X features
-believes the avegae worker needs to be controlled and directed - centralised organisation and exercise of authority
11 of 22
McGregor theory Y feateures
-workers will take responsibility and can organise themselves -decision making can be delegated
12 of 22
Tannenbaum and schmidt features
-A continuum of leadership behaviour -represents a range of action related to the degree of authority used by the manager and the area of freedom available to non-managers
13 of 22
Blake mouton grid axis
-Y axis = concern for people -X axis = concern for completing task
14 of 22
5 leadership styles on blake mouton grid
-country club management - team management - middle of the road management - impoverished management -task management
15 of 22
Two approaches to decision making
-hunch -scientific
16 of 22
Influences on business decisions
-business objectives -attitude to risk -availability and reliability of data
17 of 22
Opportunity cost definition
The cost of missing out on the next best alternative
18 of 22
Why is opportunity cost important?
-resources are limited -when resources are scarce, significant decisions become risky
19 of 22
What is a decision tree?
-a mathematical model -used to help managers make decisions -helps to decide whether the net gain from a decision is worthwhile
20 of 22
What is stakeholder mapping?
-businesses need to analyse the position of the stakeholders, as part of the decision making process
21 of 22
Stakeholder mapping axis
-Y axis = power -X axis = level of interest
22 of 22
Other cards in this set
Card 2
Front
Manager definition
Back
-getting things done by planning, organising ad coordinating people and resources
Comments
No comments have yet been made