Business Studies Unit 2 0.0 / 5 ? BusinessAreas of a businessBTEC NationalOCR Created by: CaitlinCreated on: 06-02-19 11:50 What is the finance department's role? Recording and analysing the financial transactions of a business. 1 of 9 What is the marketing department's role? Promoting the business to gain new customers 2 of 9 What is the sales department's role? Have a direct link between the customer and product. Help when they are choosing products 3 of 9 What is the HR department's role? Employee well being- payroll, benefits and firing people 4 of 9 What is the operations managements role? Production and redesigning business operations 5 of 9 What is the customer services role? Dealing with complaints. Helping with customer satisfaction 6 of 9 What is the business support services role? Telemarketing- prospective customers- making sure rules are followed 7 of 9 What is the research and development departments role? Improving the good and services the business puts out 8 of 9 What is the purchasing/procurement department's role? Buying the raw materials to make products or goods to sell. 9 of 9
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