Business Studies Unit 2

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What are the four main characteristics of a manager...
Planning, Organise, Leading & Controlling
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What are the four main characteristics of a leader...
Communicate, Motivate, Inspire&Encourage
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What are the four main leadership styles...
Autocratic, Paternalistic, Democratic& Laissez faire
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What are the seven stages of the tannenbaum schmidt continuum...
tell sell consults shares
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What are the five parts of the blake mouton grid...
impoverished, produce or perish, middle of the road, country club & team leader.
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what does Mcgreggor say about theory x employees...
they are lazy and unmotivated need to be told what to do.
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what does Mcgreggor say about theory y employees...
they are motivated and highly skilled and should have a say in what they do in the workplace.
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Leadership styles change depending on the...of the business...
Size, Situation, Culture, Task nature, Employees, Time Frame, Personality, Structure, Manager
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Ways of making decisions
intuition, scientific research, marketing model, decision trees.
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The five stages of scientific decision making include...
setting objectives, gathering data, analysing data, strategy, implementing and reviewing
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On a decision tree how do you work out expected value...
probability*payoff 1 + probability*payoff 2
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Now how do you work out net gain...
Expected value - costs
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Name a drawback of using decision trees...
only an estimate, doesn't calculate long term scenarios etc...
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What two things are plotted on a stakeholder map...
Interest & Influence/Power
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What are the four categories on a stakeholder map...
key stakeholder, minimal effort, keep informed& keep satisfied
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what is cyen and march's approach to stakeholders...
1) satisfycing 2) sequential attention 3) side payments 4) exercise of power
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What is the difference between a Win-Win and Win-Loose situation...
This is the outlook the business sees some businesses may see having higher employee wages good as it leads to more motivation getting better dividends as others would say share holders are missing out.
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Give 3 examples of shareholders...
Owners, Employees Trade unions, Government, Local community
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Card 2

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What are the four main characteristics of a leader...

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Communicate, Motivate, Inspire&Encourage

Card 3

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What are the four main leadership styles...

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Card 4

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What are the seven stages of the tannenbaum schmidt continuum...

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Preview of the front of card 4

Card 5

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What are the five parts of the blake mouton grid...

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