Business studies promotional mix

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What is direct marketing ?
When a enterprise communicates with a customer directly to try to sell them something either other the phone or by written communication
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What are the 2 purposes of advertising
To inform and to persuade
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Some methods of advertising
Moving image, print, ambient, audio, digital
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What is sales promotion
Method of promotion to encourage customers to buy your product
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Methods of sales promotion
Coupons, discounts, free samples, competitions, BOGOF
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What is personal selling
When an enterprise contacts a potential customer directly
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Methods of personal selling
Face to face, telephone, email, video conference
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Qualities needed to be an effective sales person
Confident, smart, technical knowledge, positive mindset, enthusiastic, polite , patient
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What is public relations
The enterprises public image , it involves maintaing it's image through the media
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Why is an enterprises reputation important
A poor reputation may lead to a reduction in sales and a fall in profits. A positive reputation can maintain or even increase the sales and profit
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Methods of public relations
Press release, sponsorship, exhibitions, promotional stunts
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The difference between direct marketing and personal selling
In direct marketing the enterprise has the customers contact details and they are already existing customers. Whereas in personal selling the enterprise contacts potential customers
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Purpose of direct marketing
Enables an enterprise to set up an individual relationship with a customer and the enterprise can tailor the message being sent to the customer
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A small business has just been set up in Morecambe. Identify the factors the enterprise should take when deciding what promotional methods to use
The cost, the target audience, the resources, the time it will take
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Identify 3 ways a small enterprise could reduce the amount of money it spends on promotional leaflets
Print less leaflets and put them in public spaces. Find an enterprise that will print the leaflets cheaper. Use social media more.
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Example of when ambient has been used and why
McDonald's , so people see it when they're out and about and anchorages them to want and get a McDonald's
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Other cards in this set

Card 2

Front

What are the 2 purposes of advertising

Back

To inform and to persuade

Card 3

Front

Some methods of advertising

Back

Preview of the front of card 3

Card 4

Front

What is sales promotion

Back

Preview of the front of card 4

Card 5

Front

Methods of sales promotion

Back

Preview of the front of card 5
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