Business studies chapter 8 and 9

HideShow resource information
Internal recruitment
Filling a vacant post with someone already employed in the business.
1 of 25
External recruitment
Filling a vacant post with someone not already employed in the business.
2 of 25
Job description
A list of all the key points of a job such as responsibilities, activities, and accountability.
3 of 25
Person specification
The factors looked for in a successful applicant. Experience, personal qualities, and skills.
4 of 25
Shortlist
A list of all candidates eligible for a company interview.
5 of 25
Induction training
A method of training that requires one to get familiar with the workplace, colleagues and rules of a job.
6 of 25
On the job training
A method of training at the place of work in which a newly recruit follows a more experienced worker.
7 of 25
Off the job training
Training that takes place away from the workplace.
8 of 25
Resignation
Termination of employment by the worker as they have found a better job elsewhere or for any personal reasons.
9 of 25
Retirement
Termination of employment as the worker has reached an age beyond which they do not need to work.
10 of 25
Redundancy
Termination of employment by the employer as the job is no longer needed.
11 of 25
Dismissal
Termination of employment by the employer as the worker has not been working to the required standard or has violated company code.
12 of 25
Communication media
The methods used to communicate a message.
13 of 25
Feedback
The reciever's response to a message.
14 of 25
Effective communication
Information passed between two or more people or grouse, with feedback to confirm that the message has been understood.
15 of 25
Two-way communication
The receiver is allowed to respond to the message sent by the sender.
16 of 25
Oral communication
Communication by the spoken word.
17 of 25
Written communication
A communication form which has a permanent record of a message being sent and can be looked at multiple times for understanding.
18 of 25
Memorandum
Formal, written communication which is used for passing messages within the business.
19 of 25
Agenda
The order for conduct in a meeting.
20 of 25
Minutes of meeting
A written document explaining in detail all that was discussed in the meeting and all the decisions that were taken.
21 of 25
Purchase order
An official document sent to suppliers explaining all the raw materials which are to be purchased.
22 of 25
Invoice
A reminder to customers to pay for their purchase.
23 of 25
Electronic communication
Communication via email, text, video record or fax.
24 of 25
Visual communication
Communication using charts and graphs to improve the effectiveness of the message and to make it more clearly understood.
25 of 25

Other cards in this set

Card 2

Front

Filling a vacant post with someone not already employed in the business.

Back

External recruitment

Card 3

Front

A list of all the key points of a job such as responsibilities, activities, and accountability.

Back

Preview of the back of card 3

Card 4

Front

The factors looked for in a successful applicant. Experience, personal qualities, and skills.

Back

Preview of the back of card 4

Card 5

Front

A list of all candidates eligible for a company interview.

Back

Preview of the back of card 5
View more cards

Comments

No comments have yet been made

Similar Business Studies resources:

See all Business Studies resources »See all Chapter 8 and 9- recruitment and communication resources »