business glossary of terms

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  • Created by: Victoria
  • Created on: 03-09-16 11:16
X O L C U S T O M E R S E R V I C E G W D
H S F V D E X P Y S Y R R F T Y X V U Q O
E I R F W F A Y P I H U E Y C I J N H G G
S R A Y A J T M P R W C G J N T J Y V K H
A B S A D P N T R P Q P A E K S T G T M F
T O E E V Q O W V R E U N R B R E Q C S I
A A I H E E I I Q E H I A Y S R C X O G X
D R B N R U T U Y T U L M M F N N Q M P A
M D A E T L A T O N O H S Q F A A T M J I
I O L J I U R T H E V J S K H L N D U E O
N F I P S J O W K S D P E W M P I N N U S
I D A J E L P C D S V Q N E I S F W I N F
S I M E M W R J A E P G I V T S L U C M R
T R J L E K O Q U N S C S I V E A D A Y E
R E P R N T C I K I Q W U Y E N T L T D X
A C M I T T E V P S U G B I C I I E I F O
T T C A P F L W Y U K D M S V S P P O F F
I O Q K W G F V I B R U C C Q U A G N R W
O R J K P S P G P I O V K R C B C N D A U
N S R G V Y Y T Q B J W Q M T F E Q O X O
R A O V C D E C C L H L T F A L G X O C M

Clues

  • a document which sets out the aims and objectives of a business in order that production is planned and financial targets are met in a timely manner (8, 4)
  • an individual responsible for overseeing all aspects of the business function including supervision of support staff (8, 7)
  • an organisation that exists to produce a product or deliver a service, usually with the aim of making a financial profit for its owners or shareholders (8, 10)
  • any method of sharing thoughts, messages, or informations with other poeple, e.g. by talking, writing, drawing pictures or giving signals (13)
  • looking after and communicating with your customers e.g. answering questions, dealing with complaints, giving customers information about your company (8, 7)
  • money used to start a business venture (7, 7)
  • reports, schedules snd phone calls including work carried out of the management team and other functions needing administrative support (14)
  • the senior management team of the company with responsibility for leading the business and making sure it is sustainable and profit making (5, 2, 9)
  • this tax is imposed by the government and is paid from profits generated by UK and permanently established non UK companies that trade in the EU (11, 3)
  • using different ways to attract attention to your company and its products and services, for example, leaflets, posters, radio or tv (13)

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