the strategic approach to the effective management of organisation's workers so that they help the business gain a competitve advantage.
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recruitment
the process of identifying the need for a new employee , defining the job to be filled and the type of person needed to fill it and attracting suitable candidates for the job.
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selection
involves the series of steps by which the candidates are interviewed , tested and screened for choosing the most suitable person for vacant post.
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job description
a detailed list of the key points about the job to be filled - stating all its key tasks and responsibilities .
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person specification
a detailed list of the qualities , skills and qualifications that a successful applicant will need to have
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employment contract
a legal document that sets out the terms and conditions governing a worker's job
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labour turnover
measures the rate at which employees are leaving an organization . it is measured by ;
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training
work-related education to increase workforce skills and efficiancy
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introduction training
introductory training programme to familiarise new recruits with the system used in the business and the layout of business site .
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on the job training
instruction at the place of work on how a job should be carried out.
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off the job training
all training undertaken away from the business , e.g. work-related college course .
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employee appraisal
the process of assessing the effectiveness of an employee judged against pre-set objectives.
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dismissal
being dismissed or sacked from a job due to incompetence or breach of discipline .
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unfair dismissal
ending a worker's employment contract for a reason that the law regards as being unfair .
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redundancy
when a job is no longer required , the employee doing this job becomes unnecessary through no fault of their own .
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work-life balance
a situation in which employees are able to give the right amount of time and effort to work and to their personal life outside work .
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equality policy
practices and processes aimed at achieving a fair organisation where everyone is treated in the same way and has the opportunity to fulfil their potential .
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diversity policy
practices and processes aimed at creating a mixed workforce and placing positive value on diversity in the work place.
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Other cards in this set
Card 2
Front
the process of identifying the need for a new employee , defining the job to be filled and the type of person needed to fill it and attracting suitable candidates for the job.
Back
recruitment
Card 3
Front
involves the series of steps by which the candidates are interviewed , tested and screened for choosing the most suitable person for vacant post.
Back
Card 4
Front
a detailed list of the key points about the job to be filled - stating all its key tasks and responsibilities .
Back
Card 5
Front
a detailed list of the qualities , skills and qualifications that a successful applicant will need to have
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