business chap 4 and 5 key terms

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  • Created by: ngaelsa
  • Created on: 08-04-17 14:31
Mission statement
a statement of the business' core aims, phrased in a way to motivate employees and stimulate interests by outside groups
1 of 6
Corporate social responsibility (CSR)
a concept applies to those businesses that consider interests of society by taking responsibilities for the impact of their decisions and activities on customers, employees, community and environment
2 of 6
Ethical code (code of conduct)
a document detailing a company's rules and guidelines on staff behaviour that must be followed at all time
3 of 6
Management by objectives (MBO)
a method of coordinating and motivating all staff in an organisation by dividing its overall aim into specific target for each department, manager, employee
4 of 6
Stakeholder
people or group of people who are interested in and therefore affected by any action of a business
5 of 6
Stakeholder view
a concept that business and manager have responsibilities to a wide range of groups, not just shareholder
6 of 6

Other cards in this set

Card 2

Front

a concept applies to those businesses that consider interests of society by taking responsibilities for the impact of their decisions and activities on customers, employees, community and environment

Back

Corporate social responsibility (CSR)

Card 3

Front

a document detailing a company's rules and guidelines on staff behaviour that must be followed at all time

Back

Preview of the back of card 3

Card 4

Front

a method of coordinating and motivating all staff in an organisation by dividing its overall aim into specific target for each department, manager, employee

Back

Preview of the back of card 4

Card 5

Front

people or group of people who are interested in and therefore affected by any action of a business

Back

Preview of the back of card 5
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