Business and Communication Systems 0.0 / 5 ? Applied BusinessCommunicationGCSEAQA Created by: PhoeberowlandsCreated on: 08-03-16 13:11 What is Communication? Communication is the sending and receiving of information from one source or person to another source or person 1 of 10 What is internal Communication? Communication that takes place inside of the business 2 of 10 Examples of Internal Communication Employees in the canteen 3 of 10 What is external Communication? Communication that takes place outside of the business 4 of 10 Examples of External Communication Communication with suppliers 5 of 10 What is Formal Communication? Communication that goes through the official channels of the business 6 of 10 What is Informal Communication? Communication that does not go through the official channels of the business e.g. Grapevine this can result in harmful rumours 7 of 10 What is an Agenda? is the list of items that will be discussed at a meeting 8 of 10 what is E-commerce? is trading of products and services using computer networks such as the internet 9 of 10 What is Email? Email can be used internally and externally to pass information and messages 10 of 10
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