Business and Communication Systems

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What is Communication?
Communication is the sending and receiving of information from one source or person to another source or person
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What is internal Communication?
Communication that takes place inside of the business
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Examples of Internal Communication
Employees in the canteen
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What is external Communication?
Communication that takes place outside of the business
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Examples of External Communication
Communication with suppliers
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What is Formal Communication?
Communication that goes through the official channels of the business
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What is Informal Communication?
Communication that does not go through the official channels of the business e.g. Grapevine this can result in harmful rumours
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What is an Agenda?
is the list of items that will be discussed at a meeting
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what is E-commerce?
is trading of products and services using computer networks such as the internet
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What is Email?
Email can be used internally and externally to pass information and messages
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Other cards in this set

Card 2

Front

What is internal Communication?

Back

Communication that takes place inside of the business

Card 3

Front

Examples of Internal Communication

Back

Preview of the front of card 3

Card 4

Front

What is external Communication?

Back

Preview of the front of card 4

Card 5

Front

Examples of External Communication

Back

Preview of the front of card 5
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