Bus 2 Keywords 0.0 / 5 ? Business StudiesFinace/operations/HRASAQA Created by: CatherineCreated on: 22-03-15 17:33 Financial plan that sets targets based on projected costs/revenues Budget 1 of 9 Budget - actual Variance 2 of 9 Money coming in and going out Cash Flow 3 of 9 Net profit/Capital employed x 100 ROCE 4 of 9 Number of people for whom a manager is directly responible Span of Control 5 of 9 When responsibility for task is passed to junior colleague Delegation 6 of 9 Lowering unit cost, improve quality, increase capacity utilisation Operational Targets 7 of 9 When product meets customer expectations Quality 8 of 9 Narrowly defined group of customers Niche 9 of 9
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