B063: 2014 TechMed Pre-release Chapter 3 Revision

This is for Chapter 3 of the pre-release B063 exam for 2014.

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What is Web 1.0 technology?
This can also be described as read-only web where the prime function was in publishing information. There is little interaction between user and website except through a 'contact us' type links using email.
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What does Web 2.0 technology support?
Participation by patients and members of the public, meaning they can communicate with the hospital by reading from and writing to the website.
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What will the hospital website be based on?
Static web content and dynamic web content.
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What is static web content?
This is where the pages are just displayed based on Web 1.0 technology.
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What would the static web content on the computer include?
General information such as location of hospital, visiting hours, contact numbers, email addresses, etc.
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What is dynamic web content?
This is where, using Web 2.0 technology, a patient can request data from the website server database via a form, or log on to the system to make an appointment or check an appointment time and date.
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What is the online service set up for the use of email and online web services when checking an appointment time?
1. Patient logs on to secure hospital website. 2. They choose a service such as: Check Time of Appointment. 3. The patient prints out appointment details and logs off.
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How is a patient able to make a new appointment on the website if they haven't used it before?
1.The hospital sends instructions on how to activate their account. 2.They log on and choose a password. 3.A range of services can be accessed and they are able to make a new appointment. 4.The hospital database is updated with the new appointment.
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What sort of information can be provided to the patient via online website services?
Treament details, test results, general and poast medical history and fothcoming outpatient appointments.
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Having a website can have benefits to the hospital. What are they?
Online communication is more efficient, it promotes a paper-free approach for the organisation, website content can be updated regularly with medical advice and forms and brochures can be found online and not on paper.
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Having a website can have benefits to the patients/public. What are they?
Patients can communicate with the hospital any time as it is available 24/7, they don't have to wait in phone queues, up-to-date details of the nearest hospital can be accessed using mobile devices and they can be given details of health checks.
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Web 2.0 technology also supports participation by patients and the public in social media applications. Name some.
Any from: social bookmarking, blogging, Twitter, social networking and the use of RSS feeds.
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To help present patients and the public with dynamic content, what can the hospital do?
Put links to their blogs and social networking sites on their website.
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What are 5 further uses of social media by hospitals?
Social bookmarking, RSS (Really Simple Syndication), Embedding video and Blogging & Microblogging and social networking.
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What is social bookmarking?
This is where bookmarks are stored online and can be shared with others, providing there is an Internet connection.
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How can social bookmarking be used by the patients on the hospital website?
It allows patients to add text comments to describe a particular link that has been saved. This is useful for the patient to open the URL again as the text comments describe its functionality.
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What are RSS feeds?
This uses a family of web feed formats to publish frequently updated information.
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How can RSS (Really Simple Syndication) feeds be used by patients or the public?
With an RSS reader, patients and the public are able to be kept up to date with latest website changes or content.
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What is an embedded video?
A video put on the website in HTML5 code that plays from the website and not in a separate tab.
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How can an embedded video be used by the hospital?
It can be put on the website with some basic HTML5 code or upload it to YouTube which automatically gives you an embedding code for the website. This can be used for informing purposes.
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What is blogging and microblogging?
Where short posts of information are published online in a blog. Microblogs tend to allow very short messages only. An example of a microblog is Twitter.
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How can blogging and microblogging be used by a hospital?
Hospitals could create a blog to give patients information on a regular basis. They tend to be short and to the point and they connect staff and patients in a positive manner.
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What would the hospital put on a blog or microblog?
Information to educate patients and the public on health care issues or to describe treaments. An advantage is for the public to type questions which an expert is then able to answer. Also, to advertise their hospital and procedures they carry out.
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What is social networking?
It is based on the creation of a structure to allow users to meet others with similar interests. Commercial organisations create an interest group in social networking sites such as Facebook to advertise their hosptial and its procedures.
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How can social networking be used by the hospital?
They can educate people on health issues, advertise and market to the reader, look for new ideas in competitor hospitals and patients can view equipment demostrations from suppliers.
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What are the benefits for TechMed in using weblogs and social networks for advertising and promotion?
Hospitals can get patients to visit their social networking sites for information, they can be easily kept up to date, it is a cheap form of advertising especially when using embedded videos or audio to create dynamic advertising.
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The website designer has to ensure that site content is able to be used by a wide-ranging audience. Why is this especially true for TechMed2014?
As it is a hospital, they are more likely to get people with disabilities visiting their website.
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What are the 4 main concerns that should be taken into account by TechMed2014 when considering their website interaction?
Hearing disability, visual disability, physical disability and cognative disability.
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What should the hospital website do to help those with hearing disabilities?
They should include an option to select subtitles on videos or audio communication.
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What should the hospital website do to help those with visual disabilities?
They should make sure the users make use of a website reader. However, the website should have tags describing images and dynamic content. Also, the possiblility of customising font size and colour schemes to help them read the text more easily.
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What should the hospital website do to help those with physical disabilities?
Some may have difficulty controlling a mouse, so keyboard navigation should be an option, such as keyboard shortcuts. Also, they should use assisted technology devices or a microphone for voice input.
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What shoudl the hospital website do to help those with cognitive disabilities?
A cognative disability has an impact on how well people understand the information. The website navigation needs to be consistent, intuitive and straightforward to aid their understanding.
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What is important to remember about the bandwidth of the website?
If there is too much bandwidth, older computers of web browsers might have difficulty in accessing it.
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Name 3 pieces of assisstive technology.
Voice recognition software, eye tracking and sip and puff input devices.
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What does the voice recognition software do?
Microphones input sound into a computer which is used for voice recognition software which converts the sounds made into commands the computer can carry out.
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Who would voice recognition software be useful to?
People who can't use an ordinary input device such as a mouse or keyboard, yet they want to complete forms on a website.
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What does eye tracking do?
This makes use of a specialised video camera mounted on or near the screen which observes the users eyes. Computer sofware then processes it to determine where it is looking on the screen and performs the correct functions.
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Who would eye tracking be useful to?
People with physical disabilities who can't control an ordinary input device such as a mouse or keyboard.
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What does the Sip and Puff input device do?
This device controls a computer input by modifying air pressure, typically a tube. Sipping (inhaling) reduces pressure. Puffing (exhaling) increases pressure. Pressure controls a mouse.
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Who would the Sip and Puff input device be useful to?
It would help users with little or no hand control.
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Other cards in this set

Card 2

Front

What does Web 2.0 technology support?

Back

Participation by patients and members of the public, meaning they can communicate with the hospital by reading from and writing to the website.

Card 3

Front

What will the hospital website be based on?

Back

Preview of the front of card 3

Card 4

Front

What is static web content?

Back

Preview of the front of card 4

Card 5

Front

What would the static web content on the computer include?

Back

Preview of the front of card 5
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