Wareing classified types of power: political power, person power and social group power.
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Rquiya Hassan
Linguist Rquiya Hassan considers service encounter structures to be a genre in their own right, and argues that they have an obligatory generic structure.
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Fairclough (2001)
When a conversation takes place, there is a powerful participant and a less powerful participant. Normal rules of turn taking do no apply, because the powerful participant will constrain the less powerful participant.
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Holmes & Stubbe
In the workplace, superiors can use imperative utterances and, due to their powerful position, there is less danger of a face threatening act. In a workplace, superiors use phatic talk to build a relationship with their subordinates.
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Koester (2004)
Phatic talk is very important in getting jobs done, since workers need to establish interpersonal relationships and have interactions that are not just about work. Koester believes that interpersonal relationships are important at work in order to co
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Sinclair & Coultard (1977)
Teacher talk serves 3 functions: directive, informative and elicitation. Successful teachers follow IRF (initiation, response and feedback).
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Other cards in this set
Card 2
Front
Linguist Rquiya Hassan considers service encounter structures to be a genre in their own right, and argues that they have an obligatory generic structure.
Back
Rquiya Hassan
Card 3
Front
When a conversation takes place, there is a powerful participant and a less powerful participant. Normal rules of turn taking do no apply, because the powerful participant will constrain the less powerful participant.
Back
Card 4
Front
In the workplace, superiors can use imperative utterances and, due to their powerful position, there is less danger of a face threatening act. In a workplace, superiors use phatic talk to build a relationship with their subordinates.
Back
Card 5
Front
Phatic talk is very important in getting jobs done, since workers need to establish interpersonal relationships and have interactions that are not just about work. Koester believes that interpersonal relationships are important at work in order to co
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