Analysing Attitudes - WK 9 Applying the Theory: Attitudes in the Work Context

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What happens when we go to work?
Build up episodic memories
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As we keep working, what type of memories do we build?
Semantic memories
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At work Lizzie predicts that if she works hard, she will get rewarded. What is this an example of?
A schemata
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In Hackman & Oldham's JCT, how many job characteristics determine job satisfaction?
5
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In Hackman & Oldham’s JCT, the characteristics are combined with three psychological states to determine the personal and work outcome. What are they?
All three
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What model states that job demands and decision latitude interact to cause psychological strain and low job satisfaction?
Karasek’s (1979) Demand-Control Model
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Lizzie is a barista and over time, understands how to make a skinny latte. Why is this an example of a semantic memory?
It is a work-related meaning that we build up over time
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What is the term for patterns of expectations that we build over time?
Schemata
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Lizzie feels that everyone should be employed. What component of Ajzen's Theory of Planned Behaviour does this relate to?
Subjective norm
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Donald is a teacher & recalls a memory of a lesson about the place value of digits. He feels that his work is important for children's development. What component of Ajzen's Theory of Planned Behaviour does this relate to?
Attitude towards the behaviour
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Lizzie works in retail & over the Christmas period has had tricky customers. She feels that customers can never be pleased. What component of Ajzen's Theory of Planned Behaviour does this relate to?
Perceived behavioural control
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What is Hackman & Oldham's (1975) theory about?
What features of jobs affect job satisfaction
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In Hackman & Oldham's Job Characteristic Theory, what does the term job satisfaction mean?
General positive attitude towards work
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In Hackman & Oldham's Job Characteristics Model, what are the five job characteristics?
Skill variety, task identity, task significance, autonomy, feedback
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What type of leadership base their relationships with their followers on a series of exchanges/bargains?
Transactional leaders
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What type of leadership involves behaviour that gives consideration to their followers needs & provides them with intellectual stimulation?
Transformational leaders
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In Hackman & Oldham's Job Characteristic Theory, what characteristic looks at the amount of freedom the person has to succeed at work?
Autonomy
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Lizzie is a Clinical Psychologist. She believes the tasks in her role are important for society. What characteristic of Hackman & Oldham's Job Characteristic Theory has Lizzie sufficiently met?
Task significance
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Ryan is the manager at La Chosa in London. His friend Bradley washes the dishes there. According to Hackman & Oldham's Job Characteristic Theory, which person has higher task identity?
Ryan
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What is the definition of role ambiguity?
When an employee is uncertain about their job functions & responsibilities
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What is the definition of role conflict?
When demands on one employee conflict with each other
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At the Spinnaker Tower, Lizzie had a poor relationship with her workplace and did not trust or feel supported by them. This is an example of what?
Social stressors
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Despite their responsibilities, what is an important reason why managers less likely to develop stress-related diseases?
They have greater control (autonomy) over their work
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In Hackman & Oldham's Job Characteristic Theory, what was the main assessment tool for measuring job characteristics?
Job Diagnostic Survey
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Other cards in this set

Card 2

Front

As we keep working, what type of memories do we build?

Back

Semantic memories

Card 3

Front

At work Lizzie predicts that if she works hard, she will get rewarded. What is this an example of?

Back

Preview of the front of card 3

Card 4

Front

In Hackman & Oldham's JCT, how many job characteristics determine job satisfaction?

Back

Preview of the front of card 4

Card 5

Front

In Hackman & Oldham’s JCT, the characteristics are combined with three psychological states to determine the personal and work outcome. What are they?

Back

Preview of the front of card 5
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