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1. Description of mediation

  • It operates alongside the courts and deals with over a million cases each year. The final decision is legally binding.
  • it must be tried before a court case, is cheap, quick, and generally involves an exchange of information between parties. There is no set procedure.
  • an informal procedure where a neutral 3rd party helps to reach a compromise solution. It is voluntary and the parties remain in control of the decision.
  • a neutral third party plays a more active role and helps to resolve a dispute. The party gives a non-binding opinion on how the dispute can be resolved, ending the process.
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Other questions in this quiz

2. What is usually the first step in resolving a dispute?

  • Negotiation
  • Murder
  • Court
  • Concilliation
  • Mediation
  • Divorce

3. The most common way of resolving a dispute is...

  • Arbitration
  • Negotiation
  • Concilliation
  • Mediation

4. Which type of ADR can include a formalised mediation conference which is similar to a mini-trial?

  • Tribunal
  • Cheesemen
  • Mediation
  • Parliament
  • Negotiation
  • Concilliation

5. What is a formalised mediation conference?

  • when both sides present their case to a mediation panel, which includes a neutral mediator.
  • when the parties meet up with the mediator and give their points to a board of directors, who will share their opinion on the dispute.
  • a mini-trial in the supreme court
  • a business conference about mediators


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