Adapting provision of services

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In what ways can an organisation ensure access?
There are different ways to ensure access and adapt services to accommodate user needs, including varying forms of communication and physical adaptations.
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Give examples of anti-discriminatory practices for: a traveller.
There could be acts such as enabling access to GP services at new locations; to ensuring that hostile language is not used when talking to the service user.
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Give examples of anti-discriminatory practices for: a transgender person.
When serving these individuals you should make sure to use gender termonology which is acceptable to the service user; or recognise any associated mental health issues.
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Give examples of anti-disciminatory practices for: a person with hearing impairment.
Things could be done such as providing hearing loops in their GP surgeries; or they could use British Sign Language to communicate.
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Give examples of anti-discriminatory practices for: an asylum seeker.
Service providers could provide translation services if needed, or recognise their cultural preferences.
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Give examples of anti-discriminatory practices for: a child with emotional and behavioural difficulties.
Actions could be taken such as peer medication and mentoring in schools, or nature groups could be provided in primary schools - this could be used as an early intervention strategy.
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Give examples of anti-discriminatory practices for: a person with physical disabilities.
Servies could be provided such as providing accessible rooms in clinics, or give support with participation in sports and exercise in schools.
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Other cards in this set

Card 2

Front

Give examples of anti-discriminatory practices for: a traveller.

Back

There could be acts such as enabling access to GP services at new locations; to ensuring that hostile language is not used when talking to the service user.

Card 3

Front

Give examples of anti-discriminatory practices for: a transgender person.

Back

Preview of the front of card 3

Card 4

Front

Give examples of anti-disciminatory practices for: a person with hearing impairment.

Back

Preview of the front of card 4

Card 5

Front

Give examples of anti-discriminatory practices for: an asylum seeker.

Back

Preview of the front of card 5
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