Active Listening

?
Give two types of listening:
Passive and active listening
1 of 5
What does active listening involve?
Conscious preparation, focus, tune in and tune out distractions
2 of 5
What must be associated with active listening?
Non-verbal communication
3 of 5
Name the four part process of listening:
Perceiving, interpreting, recalling and responding
4 of 5
What are the styles of response?
Advising, analysis, questioning, para-phrasing, understanding and reassuring
5 of 5

Other cards in this set

Card 2

Front

What does active listening involve?

Back

Conscious preparation, focus, tune in and tune out distractions

Card 3

Front

What must be associated with active listening?

Back

Preview of the front of card 3

Card 4

Front

Name the four part process of listening:

Back

Preview of the front of card 4

Card 5

Front

What are the styles of response?

Back

Preview of the front of card 5

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