A3 specific responsibilities of people who work in HSC settings

?
Anti discriminatory practise
....
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What is direct discrimination?
treating someone with a protected characteristic less favourably then others
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Whats indirect discrimination?
Puts someone with a protected characteristic at a disadvantage
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What's harassment?
Violates dignity and offensive
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Whats victimisation?
Being treated badly because you complained
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Describe discrimination
is where someone is being treated unfairly because of who they are or experience prejudice
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Provide 2 examples of anti-discriminatory practise in HSC
Accessible language, access to buildings
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Provide 3 more examples of anti-discriminatory practise in HSC
Policies such as anti-bullying, leaflets in many languages, longer appointments if needed
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What are the 9 protected characteristics under the Equality Act 2010
Age, gender and gender reassignment, pregnancy and maternity, religion and beliefs, marriage or civil partnership, disability, race, sexual orientation
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Who is protected under the equality act?
If you are associated with someone with a PC, if you have a PC, if you have complained against discrimination - makes discrimination illegal
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In what 3 ways does staff training help avoid discrimination?
They must know and understand reverent legal advice, understand code of conduct, follow policies and procedures
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What issues may happen with with training?
Not all staff attend training, may choose to ignore advice given, attending doesn't always change attitudes
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Name 3 rights under the Human rights Act 1998
Have freedom of expression, freedom of thought, freedom from tourture and slavery
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Empowering individuals
.......
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What type of care is it when its person centred, putting SU at the heart of the decision making and holistically caters for SU's needs ?
Individualised care
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In what ways can you promote SU's dignity and independence?
When doing personal care make sure SU's are not embarrassed, involve them in the decision making, so they have self worth and privacy
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How can staff deal with conflict appropriately?
say calm and reduce aggression/conflict
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What do SU's need to express?
needs and preferences
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What should CP do about SU culture and beliefs?
Provide support consistent with their beliefs/preferences
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What other 2 important things can empower SU's?
Putting SU's at the heart of care and maintaining SU's rights eg. not discriminate
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Why is empowerment not always possible if SU's don't have mental capacity?
Can make own decisions
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Why might staff not be able to empower?
May not be trained well enough
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Why isn't empowerment not always possible?
If it doesn't positively impact SU's
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Ensuring Health and Safety in HSC settings
........
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What does COSHH Stand for?
Control of substances hazards to health
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What was the main aim of COSHH?
Items such as medicine, bleach and syringes be stored and disposed of safety eg. locked
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In what ways can SU's, staff, and volunteers from infection?
hand washing, putting clinical waste in the correct coloured bins, biological hazards (vomit, blood, urine) cleared away safely, clean PPE after every SU, safe disposable of sharps
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What does avoiding infection do?
To avoid contagion
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Name examples of PPE?
Latex gloves, apron, mask, stops infection, use when changing things like inconstiancy
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Whats RIDDOR?
reporting of injuries, diseases and dangerous occurrences regulation
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Give an example of RIDDOR?
Accident form
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Name 3 issues with Reporting of incidents and injuries
Not everyone sees the accident as important so won't record it, take too much time, pressure from mangers not to
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In terms of first aid facilities what should be known to staff?
who is the first aider and know where the first aid box is
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What is safeguarding?
Protecting vulnerable people from harm
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In what ways can staff safeguard?
staff to be DBS checked, knowing who designed safeguarding officer is, following safeguarding policies, recognising intentional and unintentional abuse eg. institutional bullying
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Whats a risk assessment ?
When employer identifies hazards at the setting and consider possible risks on a rating scale
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Who carries out the risk assessment?
health and safety officer or care manager
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Who should have a complains procedure?
All care settings and staff must have them in place
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What must complaints procedures ensure?
Enable SU's to use them, duty to respond to all complaints and take appropriate action
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Information management and communication ensuring confidentiality
......
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What should each care setting have?
their own confidentiality policy
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Whats the risk of breaking confidentiality?
A person may be at risk to themselves or others
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Thus, what should there be?
A shared community of confidence on a need to know basis
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Whats the Data protection Act (GDPR)?
Rules for governing and processing personal information
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How should information be stored?
Password protected and in a locked office
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How should information be accessed?
Information must be passed on a 'need to know' basis and no photos with permission, logging off on a computer
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How should information be shared?
Information on a need to know, eg. info not shared on the phone with people without proof of identity
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Data must (5)
Be accurate and up to date, be only used for the reason given, be organised, not be kept longer then necessary, be kept safe and secure
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However why is following GDPR costly?
Both storing information networks and making sure paper copies are secure are costly, staff training about GDPR is expensive
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What another criticism about GDPR and confidentiality?
Some staff are careless and don't follow regulations properly eg.leave files lying around
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Being accountable to a professional body
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Whats a professional body?
organisation that maintains an oversight of knowledge, skills, codes of conduct of that professional occupation
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provide examples of professional bodies
NMC, SWE, GMC, HCPC
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Explain the process of CPD
Must be trained and retrained eg. must receive a certain amount of CPD training each year, managers must be kept up to date with training
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What should CPD reinforce?
On how to keep SU's safe, promote equality, know the law
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Flowing safeguarding regulations
.......
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what's says that care professionals are accountable to their own action?
care certificate or a code of practise from the professional body
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What should safe ensure for safeguarding?
They must cooperate, promote safety, confidentiality and uphold equality, diversity and inclusion to safeguard
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What protects whistleblowers and makes reporting easier?
Public interest disclosure Act (1998)
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Why might people be afraid to whistleblow?
People may feel afraid to report to a manager when its just their word against a more experienced staff member, may be worried about losing friendships at work, fear of victiminsation
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Name the 5 specific responsibilities
Anti-discriminatory practice, empowering individuals, ensuring Health and Safety in health and social care settings, information management and communication and ensuring confidentiality, being accountable to professional bodies
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Other cards in this set

Card 2

Front

What is direct discrimination?

Back

treating someone with a protected characteristic less favourably then others

Card 3

Front

Whats indirect discrimination?

Back

Preview of the front of card 3

Card 4

Front

What's harassment?

Back

Preview of the front of card 4

Card 5

Front

Whats victimisation?

Back

Preview of the front of card 5
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