The ways that employees act and work within a organisation. This is based upon the values and beliefs of those who are in charge of the organisation, which therefore further affects the practice given, the procedures used and the atmosphere.
1 of 13
What can influence this?
The resources available, the management team, size of the organisation, the clients, the history of the organisation and the structure of the organisation
2 of 13
Factors that create a positive culture
Good communication system, Shared goals aims and objectives, Good reviewing system, Clear policies, Team work, Team building
3 of 13
Why is it important?
Ensures high quality of care, equal standards of care are given, ensures that complaints are listened to, creates a needs led culture
4 of 13
Mission Statement
An organisations goals and objectives will be formally expressed through its ‘mission statement’
5 of 13
Positives of Mission Statements
Helps service users to understand the aims and objectives of a service, helps the individuals to know what to expect from the service
6 of 13
Negatives of Mission Statements
Difficult to monitor whether this statement has been carried out
7 of 13
Why is team work so important?
Experience and skills can be shared, the pressure is relieved and shared between staff
8 of 13
Why is team building so important?
Develops team confidence, increases staff morale, promotes effective communication
9 of 13
Why is Staff Training so important?
Develops skills, Keeps upto date with current procedures and regulations, improves standard of care given out
10 of 13
Why is effective communication so important?
Ensures that tasks are completed efficiently, can identify and solve issues, ensures service users are valued and empowered, maintains standards.
11 of 13
What is a code of conduct?
Codes of conduct present the professional standards that staff must uphold and it ensures they are suitably skilled in order to be registered to practice in the UK.
12 of 13
Why is a code of conduct important?
Outlines expectations, investigates mistreatment, maintains skills are high level, gives clear guidelines of care
13 of 13
Other cards in this set
Card 2
Front
The resources available, the management team, size of the organisation, the clients, the history of the organisation and the structure of the organisation
Back
What can influence this?
Card 3
Front
Good communication system, Shared goals aims and objectives, Good reviewing system, Clear policies, Team work, Team building
Back
Card 4
Front
Ensures high quality of care, equal standards of care are given, ensures that complaints are listened to, creates a needs led culture
Back
Card 5
Front
An organisations goals and objectives will be formally expressed through its ‘mission statement’
Comments
No comments have yet been made