1.4 Businesss Revision

What is collective bargaining?
A method of determining conditions of work and terms of employment through negotiations between employers and employee representatives
1 of 44
What does the term flexible workforce mean?
A workforce that can respond, in quantity and type, to changes in market demand
2 of 44
What is a trade union?
An organisation of workers that exist to promote the interests of their members
3 of 44
What is a zero-hors contract?
A contract that doesnt guarantee any particular number of hours work
4 of 44
What are the possible advantages of collective bargaining?
Agreements are transparent and binding/May be more cost effective to have just one set of negotiations/favouritism and victimisation might be reduced at work/more equitable because power between both sides is equalised
5 of 44
What are the possible disadvantages of collective bargaining?
Negotiations can result in more bureauaucracy and take longer/the views of individuals are not always reflected by unions/negotiation costs can be high and are usually met by businesses/a failure to agree can have serious consequences
6 of 44
What is a redundancy?
This is where there is no work or insufficient work for the employee to do, the job no longer exists.
7 of 44
What is multiskilling?
The process of increasing the skills of employees
8 of 44
What is induction training?
Training given to new employees when they first start the job
9 of 44
What is a job description?
A document that shows clearly the tasks, duties and responsibilities expected of a worker for a particular job
10 of 44
What is a person specification?
A personal profile of the type of person needed to do the job e.g. details of qualifications,experience,skills,attitudes that would be expected of a person appointed to do a particular job
11 of 44
Give types of internal recruitment strategies?
employee notice board/staff email/newsletters/company magazine/company website
12 of 44
What are the advantages of internal recruitment strategies?
It is often cheaper/Internal recruits may be already familiar with procedures therefore less induction training needed/qualities of candidates are better known to the employer/It can motivate staff
13 of 44
Give types of external recruitment strategies?
Word of mouth/Direct application/advertising/private employment agencies/headhunting/job centres/government funded training schemes
14 of 44
What are the advantages of external recruitment strategies?
Brings in someone with new and different ideas to those already working in the business/ Brings in experience of working in different organisations/could attract a larger number of applicants and the employer will then have more choice of candidates
15 of 44
What are the objectives of offering training?
Making workers more productive by teaching them more effective ways of working/familiarising workers with new equipment/educating workers in new methods of working/making workers more flexible/increasing job satisfaction and motivation
16 of 44
What are the different ways of on the job training?
learning from other workers/mentoring/job rotation/traditional apprenticeships/graduate training
17 of 44
What are the advantages of on the job training?
Output is being produced/relevant because trainess learn by actually doing the job/cheaper than other forms of training/can be easy to organise
18 of 44
What are the disadvantages of on the job training?
Output may be lost if workers make mistakes/may be stressful for the worker/trainers may get frustrated if they are unpaid trainers/could be a danger to others e.g. train drivers
19 of 44
Why may a business use off the job training instead of on the job training?
It could provide courses which a business internally would be unable to provide
20 of 44
What are the advantages of off the job training?
Output isnt affected if mistakes are made/workers learning cannot be distracted by work/training could take place outside work hours if necessary/customers and others are not put at risk
21 of 44
What are the disadvantages of off the job training?
no output because employees dont contribute to work/can be expensive/some aspects of work cannot be taught off the job/trainees may feel some of the training is not relevant to them/it may take time to organise
22 of 44
What is centralisation?
A type of business organisation where major decisions are made at the centre or core of the organisation and then passed down the chain of command
23 of 44
What is decentralisation?
A type of business organisation where decision making is pushed down the chain of command and away from the centre of the organisation
24 of 44
What is the chain of command?
The way authority and power is organised in an organisation
25 of 44
What is delayering?
Removing layers of management from the hierarchy of an organisation
26 of 44
What is delegation?
Authority to pass down from superior to subordinate
27 of 44
What is a hierarchy?
The order or levels of responsibility in an organisation, from the lowest to highest
28 of 44
What is the span of control?
The number of people a person is directly responsible for in a business
29 of 44
What are the advantages of centralisation?
Senior management has more control of the business/Senior managers should be more experienced and skillful in making decisions/communication may improve if there are fewer decision makers
30 of 44
What are the advantages of decentralisation?
It empowers and motivates workers/It reduces the stress and burdens of senior management/It provides subordinates with greater job satisfactionby giving them more say in decision making
31 of 44
What are the 3 types of organisational structures?
Tall structures/flat structures/matrix structure
32 of 44
What is a bonus?
A payment inaddition to the basic wage for reaching targets or in recognition for service
33 of 44
What is a commission?
Percentage payment on a sale made to the salesperson
34 of 44
What is the hawthorne effect?
The idea that workers are motivated by recognition given to them as a group
35 of 44
What is a hygiene factor (Herzberg)?
Things at work that result in dissatisfaction
36 of 44
What is job enlargement?
Giving an employee more work to do of a similar nature;horizontally extending their work role
37 of 44
What is job enrichment?
Giving employees greater responsibility and recognition by vertically extending their work role
38 of 44
What is performance related pay?
A payment system designed for non-manual workers where pay increases are given if performance targets are met
39 of 44
What does the term piece rates mean?
A payment system where employees are paid an agreed rate for every item produced
40 of 44
What is autocratic leadership?
a leadership style where amanager makes all decisions without consultation
41 of 44
what is democratic leadership?
A leadership style where managers allow others to participate in decision making
42 of 44
What is laissez-faire leadership?
A leadership style where employees are encouraged to make their own decisions, with certain limits
43 of 44
What is paternalistic leadership?
A leadership style where the leader makes decisions but takes into account the welfare of employees
44 of 44

Other cards in this set

Card 2

Front

What does the term flexible workforce mean?

Back

A workforce that can respond, in quantity and type, to changes in market demand

Card 3

Front

What is a trade union?

Back

Preview of the front of card 3

Card 4

Front

What is a zero-hors contract?

Back

Preview of the front of card 4

Card 5

Front

What are the possible advantages of collective bargaining?

Back

Preview of the front of card 5
View more cards

Comments

No comments have yet been made

Similar Business Studies resources:

See all Business Studies resources »See all 1.4 revision resources »