Types of IT system

Back office systems;

• Usually accounts and database management
• Run routine business tasks
• Record sales, purchases, update stock etc

Transaction Processing systems:

• Process transactions as they arise
• E.g. booking a flight

Workflow Management Systems:

• Used when lots of people work on a document
• Routes documents to different personnel
• Reduces bottlenecks in the flow of work

Workflow and document management systems:

•  Keeps track of electronically stored documents
• Used when data arrives in different forms
• Typical application; insurance claims

MIS:

• Takes…