Telephone Systems

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Telephone Systems

  • Need to know about Voice mail, Menus, Ringback, Videophone, Caller display, Conference call

Voice Mail

  •  Voice mail replaces traditional answer phones
  • Features include: Voice prompt; Caller can leave a message; Messages can be deleted; Messages can be forwarded; Different prompts for different situations; Messages can be retrieved from anywhere but Need a PIN; Voice mail can be converted to text; Requires voice recognition; Sent as an email attachment

Menu (for telephone systems)

  •  Used within an organisation; Requires a digital phone system
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