Retaining Workforce - Motivation

Motivation

• Motivation - The cause of peoples actions, why people behave as they do
• Motivation Theory - Study of factors that influence behaviour of people in workplace

Scientific Management and F.W. Taylor

• F.W. Taylor founded scientific approach to management
• Considered money to be main factor that motivated workers, emphasised benefits of Piece work
• Scientific Management - Business decision making based on data researched and tested quantitatively in order to improve efficiency of organisation
• Higher efficiency = higher profits therefore higher wages for workers
• Taylor saw humans as machines
• Taylor recommended:
  • Extreme division of labour - Breaking job into small repetitive tasks, each can be done with speed with little training
  • Payment by piece work - Payment by results, per item
  • Tight management control - Ensures workers concentrate on their jobs + follow correct processes
• Method had big influence on Mass Production, introduced by Ford Motor Company - Led to poor industrial relations and saw growth in trade unions

Maslow's Hierarchy of Human…