Leadership and Management

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Leadership:

  • Motivating and inspiring people.
  • Respected and trusted by followers.
  • "Has no respect for the status quo." - Creates change.

Management:

  • Directing and monitoring others.
  • Has an official position of responsibility.
  • Accepts and conforms to the norms of the business.

A leader and manager are two very different roles, even though both are practically responsible for a group of employees. 

There are many styles of leadership:

Autocratic - Views and opinions of subordinates are not taken into account by managers who just issue orders and expect them to be followed. Most ideally used when managers: have all the information needed; are short of time (tough decisions need to be made) or their employees are well motivated. Most commonly used in factories and in the fast-food industry. 

Democratic - The leader first consults with subordinates and then makes

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