Case Study 2 - Retail Service

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Name and locate an area where you have studied a retail service.

1. Name and Locate

Liverpool, England, UK

2. Describe retail service:

  • Before: St Johns shopping centre, few flagship or designer stores.
  • 16% of shops vacant.
  • No other leisure services.
  • Very few parking spaces.
  • After: Vacant buildings fell to 13%.
  • Increased footfall of 9%.
  • Flagship stores (John Lewis and Debenhams).
  • 20 restaurants and cafes.
  • 14 screen odeon cinema.
  • Over 3000 parking spaces.

3. How is it changing? (Why did we


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