Business Management NAB

Types of decisions

There are three types of decision in business:

  • Strategic 
  • Tactical 
  • Operational 

Strategic decisions = long term, complex decisions made by senior management. will affect the entire direction of the firm. (to become the market leader)

Tactical decisions = medium term, less complex decisions made by middle managersfollow on from strategic decisions and aim to meet the objectives stated in any strategic decision. (to become the market leader, a firm may have to launch new products/services)

Operational decisions = day to day decisions made by junior managers that are simple and routine. (regular ordering of supplies or the creation of a staff rota)

Role of managers

Managers have different jobs/roles they undertake in order to be efficient and effective.

  • Plan - to prepare


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