Business and communication systems AQA GCSE websites an the law


supply of goods and services act 1982 and sale and supply of goods act 1994 state that all products and services 

  • should be fit for purpose
  • match its description which should be detailed
  • and be of good/ suitable quality 
  • you are entitled to a refund or exchange if a product is no good enough

consumer protection ( and distance selling regulations) 2000

  • state that you should be allowed a 7day cooling off period where you can cancel an order and there is no charge/ problem with doing so
  • you must given…


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