Business and communication systems AQA GCSE websites an the law

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supply of goods and services act 1982 and sale and supply of goods act 1994 state that all products and services 

  • should be fit for purpose
  • match its description which should be detailed
  • and be of good/ suitable quality 
  • you are entitled to a refund or exchange if a product is no good enough

consumer protection ( and distance selling regulations) 2000

  • state that you should be allowed a 7day cooling off period where you can cancel an order and there is no charge/ problem with doing so
  • you must given…


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