British Telecom (BT) - a tertiary TNC
- Created by: caits
- Created on: 08-04-14 15:29
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Since the 1990's many companies have moved their call centre operators to countries where the wages are lower. Call centres deal with services such as;
- Internet banking, airline bookings, help lines, credit card billings
Outsourcing has also occured for software development and administrative work
Why have comapnies outsourced their call centres to India?
- Produces 3…
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