AQA AS Business Studies Unit 2 CH 19 DEFINITIONS

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  • Created by: Darren
  • Created on: 17-06-13 08:53


Improving organisational structures



Organisational structure: the relationship between different people and functions in an organisation.

Organisational chart: a diagram showing the lines of authority and layers of hierarchy in an organisation

Organisational hierarchy: the vertical division of authority and accountability in an organisation

Levels of hierarchy: the number of different supervisory and management levels between the shop floor and the chief executive in an organisation

Span of control: the number of subordinates whom a manager is required to supervise directly

Delegation: the process of


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