Consistancy of pop up information:
- Aids navigation - should be in same place on each screen & easy to navigate from places
On-screen Help:
- Easy feature whih replaces manuals - may incorporate online tutorials
Layout appropriate to task:
- Learning packages for children / CAD used by people who are trained to use it
Clear Navigational Structure:
- Make it clear where the user is to go next - text near hotspots telling users to use them.
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