Understanding Operational Objectives

Definitions from Chapter 11 of A2 AQA Textbook

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Operations Management

Operations Management Aims: The broad, general goals of the operations management function within an organisation.

Operations Management Objectives: The specific, focused targets of the operations management function within an organisation.

Operations Management Strategies: Long-term or medium-term plans, devised at senior management level, and designed to achieve the firm's operations management objectives.

Operations Management Tactics: Short-term operations management measures adopted to meet the needs of a short-term threat or opportunity

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