Businesses have to decide whether to carry out training themselves, or use external agencies. Agencies can be more effective at training, but tend to be expensive. Big businesses will have their own training departments. Further training may therefore be either:
-on the job training at the place of work. This often involves being hsown what to do by an experience employer. This is cheaper than using external trainers, but may result in mistakes and waste.
-off the job training, off site. This is usually will professional trainers. It is more expensive in both time and money, but may provide better training.
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