Training

Training

• Main way firm invests in its human resources
• Workforce more productive and better motivated so better quality products
• Cost and loss of working hours

Induction Training

• Introduces the new employee to their workplace
• Usually starts the first day of the new job
• Make them feel welcome and meet maslow's need to belong
• Increase productivity and avoid costly mistakes
• Includes:
  • Introducing to fellow workers
  • Telling company rules e.g. health and safety
  • Giving a tour
  • Initial training on how to do the job

On-The-Job/internal Training

• Learning by doing
• Most common form
• Being shown how to do it then practising
• Cost-effective
  • Continues to work while being trained
• Taught by a colleague (shadowing)
  • Bad working practices can be passed on

Off-The-Job Training

• Employee learns away from the workplace
• Internal/in-house
  • Firm has its own training department
• External
  • Outside the business e.g. college
• Expensive and not always directly related
• Higher quality (taught by specialists)

• Helps managers keep track of employees' progress and needs
• Three stages
  • Worker and manager agree worker's performance targets for the year
  • During the year, training and other resources are provided to help meet these targets
  • At the end of the year, they meet again to discuss how well targets were met
  • (Process repeats each year)
• Those who meet or beat targets may be rewarded e.g. higher pay or promotion
• Manager decides how to improve those who do not meet targets 
• Appraisal meetings can cause problems
  • If targets are unrealistic, they won't be met - demotivate staff
  • Lack of honesty
    • Workers say what managers want to hear
    • Managers don't want to upset workers