Ebay, resolver, financial ombudsman service and on
Ebay:
Resolves 60mill disputes a year using ODR (online dispute resoloution)
When negotiation does'nt work ebay offer resoloution services, furthermoer a member
of Ebays staff reaches a binding outcomeunder its money back guarantee.
Resolver- Is a free Uk based online facillity that helps consumers raise complaints with retailers (of over 2,000 organisations).
Financial ombudsman service- This was established in 2000, it resolves 500,000 disputes a year between and consumers and Uk based financial businesses. Adjudicators write to the parties with their view on what the fair and reasonable outcome should be. This resolves 90% disputes.
Online courts:
It is hoped these are operated by 2020, which will reduce time and cost, proposed by Lord Briggs.
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