Definition - Expanding the number of tasks completed by an employee
Motivational Theorists - Maslow (Social/Esteem), Herzberg (Motivators)
Advantages - Increases Productivity, Widely trained staff, Motivational.
Disadvantages - Quality could fall, Increased workload may demotivate workers.
Definition - Varying an employees job on a regular basis
Motivational Theorists - Maslow (Safety/Social)
Advantages - Motivational, Can increase producitivity, Multi-Skilled staff (long term benefits - less training costs)
Disadvantages - Decreased productivity, Increased training costs (both short term)
Definition - Inreasing the level of responsibility within a job, to make the work more challenging and rewarding
Motivational Theorists - Maslow (self actualisation), Herzberg (motivators)
Advantages - Motivational, Increased productivity, More skilled staff.
Disadvantages - Short term Cots. Too much responsibility could cause stress.
Definition - Working as a group to complete a task
Motivational Theorists - Mayo, Maslow, Herzberg
Advantages - Job gets done faster, shared knowledge + skills
Disadvantages - People may not get on, too many people working on a simple project could spoil it.
Definition - Giving employees the power to do their job
Motivational Theorists - Maslow, Herzberg
Advantages - More skilled staff, less pressure on supervisors.
Disadvantages - Employees may abuse said 'power'