Unit 6

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Taylor and scientific management

Taylor believed that the following 3 methids were the main ways of improving efficiency and productivity:

Extreme division of labour; Breaking jobs into repetitive tasks

Payment by piecerate

Tight managment control 

Essentially taylor saw humans as machines with financial needs.

1 of 4

Maslow's hierarchy of needs

Psychological needs

Safety needs

Social needs

Esteem needs

Self actualisation

2 of 4

Herzberg's two factor theory

Motivators:

A sense of achievement

Recognition for effort and achievement 

The nature of the work itsself 

Responsibility 

Promotion and improvement methods

Hygiene or maintenance factors:

Company policy and administration- paperwork and rules

Supervision

Pay

Interpersonal relations

Working conditions

3 of 4

Elton Mayo and the human relations school

Recognition 

Group work

Managers paying attention to individuals social needs

Communication

4 of 4

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