Milgram's agency theory can explain events that happen in real life such as soldiers in Abu Ghraib prison torturing the prisoners. The soldiers were acting in the agentic state meaning they felt no responsibility for their actions as they were following orders from an authority figure.
People may feel moral strain which involves feeling that the action is going against their own moral code.
It accounts for why so many soldiers in WW2 followed orders without question. They saw themselves as agents for the person giving the orders, in this case Hitler
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