- Millions of people use the internet to manage their bank accounts, buy shopping etc. Over ten years, there has been a major shift in internet activities from educational use to commercial use.
- Conford and Robbins acknowledge the side effects that come with increased consumer choice, for example many companies that sell products on the internet engage in consumer surveillance.
- Technologies like cookies can monitor and process the data generated by interactive media usage, so they can segment and target potential future audiences, and thus enhance profits.
- Marxists don't like this because they claim it is encouraging materialism, connsumerism and false needs, and thereby furthers capitalist comination and control.
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