Legislation to protect the consumer

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Sale of Supply of Goods Act 1979/1994

There are 3 main aspects to this Act:

Goods must be of statisfactory quality: this means the goods must meet the standards that a consumer would expect. It should take into account the discription, the price and any other revelant information.

Goods must be fit for purpose: the goods must be fir for any specific or particular purpose. If the goods dont comply they must be repaired, replaced, or given a full refund.

Goods must be as described: goods should match any description that has been given to them.

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Trades description Act 1968/1972

When a seller describes the goods to the consumer, the consumer must not be mislead in anyway about the type of goods, the price, quantity, maufacteure or the way they have been tested.

Consumers are protected because the discription of the goods must be accurate and outrageous claims cannot be made about them.

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Foods and Drugs Act 1955

This Act ensures that food and drugs are named and labelled correctly and that food and drugs are produced in quality and hygienic conditions.

This protects the consumer from being sold food which is unfit, stored or prepared in a dirty enviroment ir is not as described.

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Weights and Measures Act 1963

This Act ensures that the weight of a product brought is accurate. It protects the consumer from goods being sold in incorrect weighs and sizes.

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Consumer Safety Act 1978

This Act updated the 1961 Consumer Protection Act and strengthened legislation for goods other than food or drugs.

It protects consumers from goods which are dangerous.

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The Consumer Protection (Distance Selling) Regulat

These regulations combine with the Comsumer Protection( Distance Selling) Regulations of 2005.

In todays society many of us buy goods and services using the telephone, fax, mail order,catalouge, shopping channels on digital TV or via the internet.

The Act states that you should be given clear information about the order and the trader, a cooling-off period, protection against credit card fraud and the demand for payment unsolicited goods.


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Katie Amey


Hope this helps!! As it really helps me writing revision cards. :)

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