Leaders must be able to adapt to the situation
Situational characteristics - opponent's ability
Leader's characteristics - their ability/preferred leadership style
Member's characteristics - ability of group and relationships within it
Required behaviour - determined by the situation
Preferred behaviour - the performer’s ideal behaviour of the leader
Actual leader behaviour - the leader’s action towards the performer
-> The closer the leader’s behaviour is to that expected by performer the greater chance of optimal arousal/performance will be of a high quality/levels of satisfaction
-> Having all three behaviours in congruence is ideal
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