Health and Social Care
- Created by: Ella Green
- Created on: 10-05-14 15:44
Commissioning
The acquisition or purchasing of care services on behalf of a local population of people
Eligibility Criteria
The requirements or standards that must be met before a person is provided with a care service
Informal Care
Care that is provided by relatives and friends on an unpaid basis, outside of the professional care system
Independent Sector
A collective term for the private and voluntary care sectors
Internal Market
A 'market' in care services that was introduced in the early 1990s to promote competition between statutory and other care providers
Mixed Economy of Care
A care system that combines public, private, voluntary and informal sector provision. Each of these types is funded in a different way - hence 'mixed economy'
Private Care
Care serices that are provided to people who are willing and able to pay for them. Organisation and individual practitioners who sell care services in this way are collectively known as the 'private' sector
Provider Organisation
A care organisation that delivers care services directly to service users
Purchaser Organisation
An organisation that commissions or buys care servics on behalf of an individual or group of people
Statutory Care
Care services that have to be provided by law. They are usually provided by public or government-controllled care organisations, such as NHS Trusts
Voluntary Care
Care Services that are provided -free of charge or for a small, subsidised fee - by non-profit making organisations
Legislation
A collective term for laws that are passed by Parliament
Paramountcy Principle
The principle of putting the welfare of the child first in all decisions affecting them
Regulatory
This refers to monitoring and control
Statute
An Act of Parliament
Central Government
The national, as oppopsed to the local, level of government
Devolved System
A system based on the devolution of power - where central government grants power to government at regional or local level
Inter-Professional Working
Team working arrangements where care practitioners with different disciplinary backgrounds work collaboratively to meet and manage the care needs of a service user or client
Local Government
The local, as opposed to the national, level of government
Multi-Agency Working
A situation where care practitioners, employed by different care organisations, collaborate to provide care for a particular individual or group of people
Primary Care
The 'first line' or 'first contact' care, usually provided by community-based health car workers such as GPs or District Nurses. Typically, primary care involves the diagnosis of health symptoms, the treatment of 'everyday' and less serious complaints, and referral of more comp[lex cases to secondary care providers.
Primary Care Trusts
Public sector organisations that monitor and manage the work of primary care providers in a local area
Professional Referral
A request by one care professional for care services to be provide by another care professional
Secondary Care
Health care services that are provided by hospital-based specialists for people with more complex or emergency health care needs
Self-Referral
A direct request by an individual for health care services
DHSSPS
Department of Health, Social Services and Public Safety which has overall responsibility for health and care policy in Northern Ireland
GP Fundholding
A funding system where general practitioners are given a budget to spend on purchasing care for patirnts on their practice list
Healthcare Commission
A body that monitors, inspects and regulates standards of care in the health care sector
Philanthropy
The practice of helping people who are less well off than oneself. It is associated with the charitable work of wealthy people, and played an important part in the emergence of voluntary organisations
Mission Statement
A formal statement of a care organisations' aims or objectives. It sets out the organisations' sense of purpose or 'mission'
Audit
A process of examining or checking activity or performance against a required standard
Charters
Documents that set out the targets and standards of service that a care organisation seeks to achieve in its work with service users
Clinical Governance
The process of improving the qualify of care services by controlling and improving work systems in a care organisation
National Service Frameworks
Service standards for specific areas of care practice that are defined by government. Care organisations are expected to provide and achieve levels of service delivery that achieve these standards
Quality Assurance
A general purpose of monitoring and evaluating whether specified standards of service quality have been achieved
Quality Standards
Statements of performance or outcomes that define an acceptable level of service
Total Quality Management
A management philosophy that seeks to integrate all of the functions of an organisation in a way that focuses on meeting customer needs and the organisation's objectives
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