Health and social care

DIRECT: When a care worker verbally abuses someone because of their race or colour.

When a care worker physically abuses someone due to their race or colour.

If an individual is refused access to a service, education or a job due to their race or colour.

INDIRECT: A public building, while fitted with lifts, has a set of six steps at the front entrance. Entry for those needing to use the lift is through the back entrance near the industrial bins.

All information about workplace health and safety in a factory, is printed in English.