hands

The main purpose of legislations being created is to raise awareness to the situation and to show support for the peoples right(s). This ensures that care organisations then need to adapt policies and procedures to adapt to that law; giving a framework as to what is expected of care workers.

By keeping rights, it allows service users to feel empowered, positively impacting the users intellectual development. As they will feel valued, trustful, safe and will have confidence in that care setting. It could also raise some users self-esteem as equal care access flourishes users despite differences with no discrimination. Needs are met; raising no concern.

Alternatively, rights should be maintained as legislations ensure no poor practice can take place from organisations as they need to adapt policies and procedures to meet this law; and penalties for staff that do not correctly follow the rules.

Long-term discriminatory behaviour information is given by long pro-active campaigning to ensure that the message is sent across. To ensure this leguslations require that staff have briefings aout the situation reguarly; as well as displays, campagins and workshops to be annual to allow the message to spread.

However, if discriminatory behaviour happens at the time: staff should stop anyone slurring discrimination and lecturing the person about it.

Filing with the behaviour afterwards should be dealt with lectures about why what the persondid was wrong and telling the victim the steps to make a complaint if needed to. In worst-case scenario legal action could be taken.

To keep users up-to-date with information all about the service; locations of where the service is should be online or locally so users know where to find it; as well as location, opening and closing times along with a clear insight of what type of care is provided, i.e. a nursery, carehome etc... Especially with contact info (phone number). Finally, if the user does not like the options staff should be able to offer alternative services beneficial to the user.

Complaint procedures should be provided by staff willingly to let users know they car. Staff shouleither giveout leaflets with contact numbers for customer services or tell the people themselves the steps to take when making a complaint, or telling people what options they have.

The users opinions and views should be took into consideration when dealing with a complaint; this makes the user feel empowered as they are being listened to and it is their right to say what they think. If the issue is dealt with the user will develop trust; if not it may lead to withdrawral or lack of confidence. 

• Advocacy- Speaking for someone who cant speak for themselves

• Translators can be given to help multi-cultural users get their point across whom cannot speak fluent english. Or a staff member who could inquire other staff members for information about a certain subject if someow the user is not able to. Staff could also translate for the deaf.

We can ensure the childs welfare is paramount by encouaging positive expectations of them in learning, listening to them,and not humiliating or smaking them . The workplace can store realtive informaton, such as allergies close, and should have health and safety proceduresin place to keep the child safe.

Effective communication can be adapted to suit the needs of an individual. An example of adapting to an individuals needs is to use short and simplistic vicabulay so the user can understand. Gestures whilst talking can also help alongside emphasising word, ensuring that the point is being absorbed.

Effective communication can be adapted to suit the needs of an individual. An example of adapting to an individuals needs is to use short and simplistic vicabulay so the user can understand. Gestures whilst talking can also help alongside emphasising word, ensuring that the point is being absorbed.

• Confidentiality can be broken when there is a need-to-know basis(doctors needing prescriptions or careworkers swpping shifts), which ensures workers are communicating and flourishing the individuals needs together. 

• Confidentiality can also be broken when the serviceuser is at risk of harm to prevent injury.

Record keeping is handy as it allows care workers to see and compare the users health. Reguarding health; it helps to check past family illnesses, check effectiveness of medication and monitor the users overall health to see if it is declining or getting better.

If confidentiality is broken, it can lead to the service user feeling embrassed and having a loss of confidence and/or self-esteem; which could even lead to withdrawral of the organisation. 

If confidentiality is broken, it can lead to the service user feeling embrassed and having a loss of confidence and/or self-esteem; which could even lead to withdrawral of the organisation. 

If confidentiality is broken, it can lead to the servuce user feeling embrassed and having a loss of confidence and/or self-esteem; which could even lead to withdrawral of the organisation. In worse case scenarios, the user might want to file a complaint or even a lawsuit. It can affect intellectual development of the user.

   Verbal

•Speak in private

• Do not gossip 

 Written 

•Locked cabinets

•Do not leave files laying around

 Computer

•Password locked

We can offer children choice through activities they play by engaging in class activities. For example: Offerig children a choice of games they can play,books they read; or choice of what fruit they eat.

We can stop children escaping by inserting security measures like: Gates and fences, passwords for local parents to watch, passcodes on doors/locks children can't reach and ID badges.

•We can promote the childrens personal hygeine by encouraging children to cover their mouth when coughing, promoting handwashing.

•For the staff:cleaning toys after childrens individual use. 

•Deep cleaning the place so there is no chance of infection spreading 

•"welcome" signs in different languages

•Learning abut different beliefs

•Bilingal staff

•Have visitors

•Encourage children to to talk about beliefs

•Toys showing different ethnic backgronds

•Keep parents up-to-date with progress

•School reports

•Reading journals at home

•Parents evening 

•Accident slips

•Homework

•Foster care

•Children's day centre

•Primary school

•Children's Play groups

•Singing songs (i.e. counting and the alphabet)

•Time for drawing (to help creativity)

•Range of reading books

•Reading to the class

•Range of toys

•School trips

By setting laws, the Government is raising awareness on that particular area. Organisations then need to adapt policiesand proceedures to fit that law, if the care organisation does not proviide this;they can be prosectuted. This helps to ensure that the service users have rights that care workers need to meet in the care sector.It helps to ensure that service users are treated with dignity and respect.

Service users are people who use health resources given by the Government.

•Provide up to date information

•Providing advocacy 

•Giving empowerment

•Challening discriminatory behaviour 

•Effective speech

•Information abut complaint procedures

•This can lead to the service user being angry; possibly wanting to come fourth with a complaints procedure and in the worst case scenerio: a law suit.

•Physically, it can lead to: dehydrated,ill,weak,malnourished, tired or even death

•Intellectually: No learning, bored, no stimulation

•Emotional(ly) :Low self-esteem,targeted,worthless, depressed, lonely, angry

•Socially: Isolation, withdrawral, lonely 

•Effective communication ensures that the language is adapted to suit the individuals needs.

•A cheerful tone

•Not being patronizing 

•Simple language and vocabulary 

•Listening to individual needs

•Using gestures

•Changing the way they speak

•Dehydrated

•ill

•Weak

•Malnourished

•Tired

•Death

•No learning 

•Bored

•No stimulation 

•Low self-esteem

•Targeted

•Worthless 

•Depressed

•Lonely 

•Angry 

•Isolation

•Lonely 

•Withdrawral 

•ID badge

•Passcodes

•Gates and fences

•CCTV camera 

•Receptionist

•Deodorant

•Handwash

•Brush teeth

•Showers

•Washing hands

•Tie hair

•Short hair/nails

•Clean clothes

•Protective clothing 

•Fire drill

•Smoke alarm

•Wet floor signs

•First-aid procedures

•Wash surfaces before eating

•Mop floors

•Hoover

•Wash dishes

•Deep clean

•Correct cutlery

•ID badge

•Passcodes

•Gates and fences

•CCTV camera

•Receptionist 

•Language is short, precise and clear

•Calm body language

•Simple language and vocbulary 

•Use gestures

•Repeat yourself

•Using a cheerful tone

•Emphasising words

•Not being patronising 

•Giving the service user independence but extra support to help them carry out tasks.

•Infants can sit with their head held steady for a few seconds, if supported

•Can get from the lying to sitting position

•Learn to crawl 

•Learn to walk

•Know their own name

•They understand and obey a couple of words like “no”, “bye” and gestures

•Try and join in with nursery rhymes

•Bonding with mother and cuddling

•Recognize familiar people

•Able to express their feelings trying new things either confident or shy

•Babies will smile at their parents

•Play alone but near other children

•They begin to play with other infants, they share with each other

•Become stronger – growth spurts

•Head is bigger, but smaller in proportion to the rest of the body

•Muscle tissue increase – baby fat is lost

•No longer ego centric

•Wider vocabulary

•Understand concepts

•Show affection towards others

•Need reassurance from immediate careers

•Has quarrels and temper tantrums

•Can be separated from career

•Make close friendships

• •Aware of sexual difference, choose to play with same sex

•Aware of what others think about you

•Compare own life to lives of others

•Start to develop strong feelings about society, e.g. religion and politics

•Mood swings

•At the same time they are looking for a sense of personal identity, to discover ‘who they are’. One way is by reacting against their parents’ ideas about politics or religion or by drinking and smoking

. •Insecurity; a time when our personality is developed, based on our individual characteristics, habits and experiences.

•Take responsibly for themselves –more independent

•Influenced heavily by peers

•Conflict with parents

•Gain weight and find it harder to lose weight

•Menopause in women – end of periods. 24 – 55 years old take 1 to 4 years

•Never stops learning, there is always something to learn, whether it be a new game or learn what to do with a new job

•As adults age they react more slowly and find it more difficult to remember things under pressure. However to balance this they have learned from experience and are better at problem solving and making decisions. This compensates for any decline in intellectual ability over the life stage.

•More able to share

•Control emotions – sometimes hide them

•Sees things from another persons view

•Relationships with parents change

•Learn how to behave in a formal social setting – work

•They way you socialize changes

•Skins wrinkles – loss of elasticity

•Get tired easily

•Hair thins and goes gray – some men get bald

•Due to the deterioration of the nervous system, they have difficulty remembering things

•Reaction times are slower

•Become more confused, confusion is temporary, where are dementia cannot be restored as brain cells cease to function

•Some older people miss regular contact with workmates, others

enjoy having more time to spend on their hobbies & interests. How

people are affected may depend on their income.

•The children of older adults will probably be adults, living their own

lives, sometimes far away. The older person may feel isolated & not

needed, they may have the pleasures of grandchildren, without being

responsible for them

•They may suffer bereavement (death) of close friends, partners,

Relatives. They have to adapt to a smaller social circle.

•Physical; being hit or punched •Verbal; being called names •Emotional; being deprived of love •Sexual; having intimate relationships with permission •Psychological; fear – being afraid

P - scars

I – may not attend school, or when they do can't concentrate

E- unhappy, sad, won't trust again

S – won't go out and socialize

•Cups with special handles

•Clothing protector

•Food plate guard

•Feeding/drinking cup

•Adapted utensils

•If user has shaky hands it helps for food/drink no to spill, leaving them (not) embarrased

•Service user always has choice of what they want to eat

•Helps with arthiritus/grip support

•Straws help deliever food/jaw problems

•Shoe horn

•Sock slingshot

•Velcro

•Button grabber

•Help when user cannot bend over

•Helps pull up clothes/replaces/helps with buttons if shaky hands

•prevents falls

•Helps user not feel embarassed

•Shopping trolley

•Walking sticks

•Crutches

•Mobility tray 

•Helps to steady balance

•Makes user empowered

•Risks; Falling over and pressure applied possibly causing blisters

•Handling/grip support

Cards 1-64

good luck revising and believe in yourself