Food and drink service

This section covers the staff who serve food and drink to the customers. These staff are collectively known as "wait staff".

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  • Created by: Yusra
  • Created on: 07-04-10 09:32

Food and drink service - Restaurant manager

Restaurant manager

Restaurant manager, are in charge of the restaurant. They take bookings, relays information to the head che, arranges training for staff, completes rotas and ensures the restaurant runds smoothly.

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Food and drink service - Head waitress/waiter

Head waitress/waiter

Head waiter/waitress is second in charge of the restaurant. They have to greet and seat customers and relay information to the staff. They sometimes may even deal with complaints.

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Food and drink service - Wine waiter/waitress

Wine waiter/waitress

The wine waiter/waitress is responsible for helping guests to select wine. They also sell wine and other alcholic drinks.

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Food and drink service - The wait staff

The wait staff

The wait staff serve the customers, clear the tables and check that customers are satisfied with the service.

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