Food and drink service - Restaurant manager
Restaurant manager, are in charge of the restaurant. They take bookings, relays information to the head che, arranges training for staff, completes rotas and ensures the restaurant runds smoothly.
Food and drink service - Head waitress/waiter
Head waiter/waitress is second in charge of the restaurant. They have to greet and seat customers and relay information to the staff. They sometimes may even deal with complaints.
Food and drink service - Wine waiter/waitress
The wine waiter/waitress is responsible for helping guests to select wine. They also sell wine and other alcholic drinks.
Food and drink service - The wait staff
The wait staff
The wait staff serve the customers, clear the tables and check that customers are satisfied with the service.