E-Commerce (Online Banking)

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  • Created by: oshfai
  • Created on: 22-01-17 16:44

What is e-commerce?

 - E-commerce is the sale and purchase of goods and services over electronic systems e.g the Internet

Here are some of the things you can buy through e-commerce:

  • Physical items such as books, clothes
  • Digital goods such as music from iTunes
  • Services such as acces to paid web content e.g Netflix
  • Entertainment e.g concert/cinema tickets
  • Holidays and hotels can booked completely online
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Customer: Advantages and Disadvantages

Advantages:

  • You can shop any time, night or day, 365 days a year
  • There are no heavy bags to carry
  • You can easily compare prices between different shops
  • You can often get discounts on prices when compared to normal shop prices
  • You can buy from shops that you normally do not have access to e;g international sites

Disadvantages

  • The item might get damaged in the post and you would have to arrange a replacement
  • If the item doesn't arrive, you might still get charged for it
  • Security cincerns with personal and credit card details
  • It can be expensive and awkward ti return goods
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