"In trying to prevent fights, some women refuse to oppose the will of others openly. But sometimes it's far more effective for a woman to assert herself, even at the risk of conflict."
- This situation is easily observed in work situations where a management decision seems unattractive
- Men will often resist it vocally, while women may appear to accede, but complain subsequently
"Learning the other's ways of talking is a leap across the communication gap between men and women, and a giant step towards genuine understanding"
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