Developing an Effective Workforce

  • Created by: Soph
  • Created on: 26-05-14 14:19

Recruitment Process

1. Identify vacancy

2. Advertise the vacancy

3. Recieve applications and shortlist applicants

4. Interview candidates

5. Pick the best suited

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Internal Recruitment

Filling a job vacancy from within the existing workforce by promotion or redeployment.


  • Quicker/cheaper
  • More variety/promotion opportunities->increases motivation
  • Avoids training costs
  • Firm knows skills and attitudes
  • Employee already familiar with rules and regs of the company


  • Existing workers may not posess the skills
  • No news skills or ideas being brought to the company
  • Tension between employees
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External Recruitment

Employing someone from outside of the business:


  • Wider range of candidates
  • External candidates may possess the necessary skills
  • New ideas and skills


  • Expensive
  • Time consuming
  • Demotivating for existing employees
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Methods of Advertising

  • Media; newspapers, television, radio
  • Job centres
  • Commercial Recruitment
  • Executive search consulants
  • Website
  • Signs in company premises
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Job Specification


  • Expected qualifications
  • Abilities required
  • Personal qualties
  • Title of position
  • Main duties and tasks
  • Responsibilities

Selecting  the best person:

  • Interviews
  • Assessment centres
  • Testing/Profiling
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Methods of Training

The purpose of training is to help the employee develop skills or gain new ones.

Induction: Aims to make employees as productive as possible by familiarising them with key  aspects of the business.

  • Important policies and procedures e.g. health and safety
  • Tour of the organisations, introduction to colleagues
  • Details of employment
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On the Job Training

Employees are not required to leave the workplace but recieve instructions while carrying out the job. Common methods are mentoring, coaching and job rotation.


  • Least expensive
  • Employees still productive
  • Given the opporunity to work alonside colleagues


  • Quality depends on skills of the trainer
  • Bad habits can be passed
  • Potential disruption to productivity
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Off the Job Training

Involves employees leaving the workplace in order to recieve instructions. Usuall involves training facilities. Involves a short loss of production however it allows for the employee to concentrate fully and gives access to more experienced instructors.


  • Wider range of skills and qualifications can be obtained
  • Can learn from specialists or experts
  • Employees can become more confident


  • Expensive e.g. transport and accomodation
  • New employees will still need induction training
  • Skills might not be directly realted to employees job description
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