- If goods/services are faulty:
- If as a result of faulty goods or serivces, you are injured or your possessions are damaged, then you will also be entitled to a compensation for these losses. For example, if a new washing maching ruined your clothes because it was faulty then you can calim for all the damaged clothed.
- You do not need a receipt to claim your rights. However you will need to prove that you brought your goods/serivces and a reciept is the easiest way to do so.
- The law does not entitle you to do anything if you change your mind and decide you don't like the goods or because something doesn't fit you (Unless it was advertised as the wrong size). Many places will offer your money back, or vouchers, in these circumstances but chack that you can change goods or get refunds before you buy them.
- These laws do not protect you from buying items off individuals hrough private small ads or through friends They only cover you for buying from an official retailer.
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