Vast majority of cases do not involve a jury (a group of 12 regular citizens who rule guilty or not guilty on a matter but do NOT impose a sentence, in criminal law). The main exceptions to this are libel and slander trials - this basically means a false, defamatory, written statement or pictorial representation.
Most civil cases are dealt with by County Courts, including small claims cases of up to £5000. If the case is more serious, it is forwarded to the High Court.
Civil courts deal with personal injury claims, breaches of contract, and other matters that arise between individuals or companies that do not involve a breach of law - that would be a criminal case and not a civil case.
The words dispute and offence are important here to distinguish between civil and criminal courts, respectively.
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