Online / cashless shopping involves customers purchasing goods on the Internet/in stores using credit /debit cards. This allows customers to have a wider choice, stops the need to carry cash, 24/7 however there is an increased risk or fraud.
Online banking involves customers checking their balance, transferring funds, setting up direct debts and setting up standing orders. This allows customers to access the bank 24/7 however there is increased risk of fraud and identity theft.
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