Motivation - Theories
Taylor and scientific management
- Workers are motivated by money
- Division of labour - breaking work down into small repetitive tasks
- Piece rate pay
- Supervisors for all workers
Mayo and human relations
- People achieve more when given positive attention
- Delegation and communication improve productivity
- Workers should socialise inside and outside of work
Maslow's hierarchy of needs
- When basic needs are met, workers can progress in work.
- Basic needs (food, water, shelter, clothes) - Safety (Safe working environment, job security) - Social needs (friendship, teamwork) - Self esteem (achievement) - Self actualisation (meeting potential).
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Motivation - Theories CONT
Herzberg's Hygiene and motivating factors
- Hygiene factors - company policy, supervision, working conditions, pay and relations with co workers
- Motivation factors - interesting work, personal achievement, recognition of achievement, more responsibility and personal development
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Motivation - Financial and Non - financial
- Workers paid by the hour will be more motivated to work over time due to the increase in their pay on payday
- Piece rate pay motivates staff to increase their productivity as they more they work the more money they will make
- Performance related pay motivates staff to meet their targets for financial bonuses.
Non - financial -
- Job enrichment - giving employees more challenging work, and the training they need to do it.
- Team working - putting workers into small teams and letting them organise their own work
- Empowerment - giving people more control over their work and a greater role in decision making
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